Customer Service Department

Overview

Our Customer Service Representatives aspire to meet the needs of our customers by providing quality service and consideration to all of our customer’s needs. They take pride in their roles and are committed to providing excellent service to our customers, whether it’s facilitating a time-sensitive shipment, resolving an issue, or providing feedback to the customer. Our Customer Service staff works diligently to maintain exceptional service to our customers.

Amanda Duncan

Customer Service Supervisor
Amanda Duncan has been employed with Beacon Transport for 7 years. She has 21 years of experience in the transportation industry. Amanda oversees daily operations of customer service.
GA, NC, SC, VA, & WV
615-471-5722

Support Staff

Heidi Agnegue

AL, AR, KS, LA, MO, MS, OK, TX, West Tennessee
615-471-5721

Cindy Puhalla

IN, KY, MI, OH, Middle & East Tennessee
615-471-5712

Jeffrey Bechtel

IL, IA, MN, WI
615-471-5726

Patti Dobbs

Senior Support
615-471-5708